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Wanderwatch is easy to use, but still there are a lot of things to learn. Start here Manual but if you cannot find an answer to your question or problem, please feel free to ask here. We will be glad to help!

The prepaid simcard of Wanderwatch uses a credit system. Instead of the usual money amount, we have chosen to use credits. Credits are helpful for our international customers outside of the European Union, who are not familiar with the value of the Euro. Also typical Wanderwatch messages are very small, so we need to have a system where small messages can also be expressed in a value easily. 

Credits can be recharged, using the parent's app. For a fixed amount of € 20 (you might have to pay taxes depending on where you live) you will get 60,000 credits. Credits will be automatically reduced when you are using Wanderwatch with the 3G connection. 

Sending or receiving a typical voice message will cost 4 to 5 credits. Of course there are also service messages, but the voice message is one of the biggest. If sending only voice messages, you would be able to send and receive over 13,000 messages!

Data-intensive communication, such as updates to Wanderwatch software will only start if there is a Wifi connection.

Credits will remain valid for a period of 6 months. 

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Asked: 8/26/17, 6:38 AM
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Last updated: 6/15/18, 12:26 PM